Flower Delivery
Proyek baru
Alamat
53a Bollo Lane
W4 5LS London
Inggris
+44-2039002443 www.flowerdelivery.org.uk

Tinjauan

I ordered a £60.00 bunch of flowers last Thursday from this florist to be delivered the same day to my daughter's which they did so that went well. Unfortunately by Saturday morning just 2 days later some of them were wilting and we're well past their best. My daughter sent me the pictures and I called the shop back, they didn't really seem to be concerned, I asked for their email address so they could see for themselves but they wouldn't give it to me and abruptly hung up saying they will get back to me, yes you've guessed it....they never did. Not good customer service. Be warned and good luck if you use them..
6 bulan yang lalu
Poor flowers and poor customer service!! I was kindly bought flowers from this florist by a family member as a gift for starting a new job. When I received them, they were beginning to droop which was disappointing, but they were a pretty arrangement. Within just 2 days most of the flowers were brown, with petals falling off, and I had to throw them after just 5 days as the rotting smell was taking over the room (photos). When taking the flowers out of the box, the water was completely dark and murky, and the smell actually caused me to retch - after just 5 days!! When the family member phoned to query the poor conditions the flowers were received in, he was immediately dismissed, and it was suggested that my poor care of the flowers had caused them to wilt. No apology or alternative was offered. Will not be using again and do not recommend
6 bulan yang lalu
They took the time to listen to us on what we wanted and helped us decide on very beautiful floral arrangements and a memorial lantern. They went above and beyond to help us during our difficult time of grieving the loss of our family memeber. They are very respectful, kind hearted people. I highly recommend them for all floral services.
Sekitar 2 tahun yang lalu